Privacy Policy

What this privacy policy covers

In accordance with GDPR (General Data Protection Regulation), this policy gives you information about how Empress Coaches treats personal information received from our web site visitors.

What is personal information?

Personal information is defined as information about you that is personally identifiable such as your title, name, address, email address and phone number.

The only time we’ll use your details for any other purpose than those listed above is to email you from time to time about our services. However we will only do so if you have given us permission to do so, having opted in on one of the data collection forms.

We respect your privacy and will not rent, sell or share personal information about you with other people or non-affiliated companies.

Information collection and use

We collect visitor information in the following sections of the web site:

  • Contact Form – If you send us an enquiry via the email form, we’ll use your details to respond to your request/comment
  • Get a Quote Form – If you send us an online enquiry form, we’ll use your details to respond to your request

Please note: where ever we collect personal information, we display a padlock symbol to alert you to the fact that personal data is being requested and that it will be processed fairly and lawfully.

Accessing your data

You have the right to request a copy of the personal information we hold about you. For further information, please contact us using the email form or email


Cookies Policy

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. This website uses the following cookies:

Google Analytics

Google Analytics Privacy Policy.

Google Analytics collects information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages visited.

You can choose to opt-out of Google Analytics.

SessionID General purpose session cookie.

This cookie is essential for the website to work. This cookie is deleted when you close the browser.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit

Changes to the privacy policy

We may update this policy from time to time. Please check this page regularly for notification of any significant changes in the way we treat your personal information.

This web site is operated by: Empress Coaches Limited, 10-11 St.Margaret’s Road, St Leonards-on-Sea TN37 6EH

Tel: 01424 430621 | Email: